Call us. We're open!
At Priority Pool Service, we believe in transparency and in leveraging technology to create the best customer experience possible. Our industry-leading technology will ensure you always know what’s going on with your pool.
After each service visit, you will receive an email from our team containing:
We stand behind the quality of our work, and your satisfaction and safety is our top priority. We also understand that a green pool can disrupt quality family time spent at your pool. This is why we offer our 'no green' guarantee. If at any time your pool becomes green while our team is maintaining service, we will immediately rectify the issue at no additional cost to you.
No. Our service plans are month-to-month. You can discontinue service at any point in time. We just kindly ask that you provide us with 30 days advance notice.
Our customers are auto-billed on the 1st day of each month. For convenience, we offer two auto-pay options, either credit card or ACH (bank draft).
All standard chemicals (such as chlorine and acid) are included in the monthly service rate. However, we use specialty chemicals in your pool on a weekly basis (such as conditioner, algaecide, and water clarifiers). We bill on a semi-annual basis for those specialty chemicals at a rate that varies depending on the size of your pool.
Our monthly service rate does not include filter cleans. We perform filter cleans on a quarterly basis for all of our customers, and we bill for those separate from the monthly service charges once the filter clean is performed.